Transparent Support Tiers
Support Plans & On-Demand Pricing
Choose single-incident resolution, multi-incident support packs, or scheduled on-site and remote engineering sessions.
Single Incident
Schedule Incident Support
Incident Support
$69.95 / incident
Targeted troubleshooting and resolution for a specific workstation, server, or network issue.
- ✓ Direct remote diagnostic session
- ✓ Root-cause analysis & fix
- ✓ Post-incident summary
Best Value for Businesses
Purchase / Book Pack
Multi-Incident Pack
$399.95 / pack
Prepaid multi-incident support pack for ongoing server, desktop, and infrastructure maintenance.
- ✓ Priority queue response
- ✓ Covers server, network & desktop incidents
- ✓ Unlocks Prepaid Contract Client booking tiers
Custom Retainer
Request a Consultation
Managed Infrastructure
Custom / monthly
24/7 monitoring, security patching, backup verification, and private cloud management tailored to your environment.
- ✓ Proactive alerting & remediation
- ✓ Security advisories & compliance
- ✓ Dedicated engineering consultation